Doc Love Homecare LLC
Intake Coordinator/ Case Manager
Full Time • Philadelphia
Location : Philadelphia PA Must Have Reliable Vehicle Transportation
Benefits/Perks
- Competitive Compensation
- Paid Time Off
- Career Growth Opportunities
Job Summary
We are seeking a motivated and outgoing Case Manager That has experience in the homecare office setting to join our team. In this role, you will provide a variety of clerical and administrative support to our employees, ensuring the office runs smoothly and efficiently. You will also be responsible for going out to do intakes and enrollments. Must Have PA Enrollment Brooker Experience. Your responsibilities will also be assisting with scheduling employees for client. Create Care Plans for all clients, scheduling appointments, planning meetings, and writing correspondence. The ideal candidate is highly organized with excellent written and verbal communication skills and a friendly demeanor.
Responsibilities
- Develop, update, and maintain relevant office procedures
- Create and maintain an organized filing system
- Greet and assist clients as they arrive
- Answer incoming phone calls and route them to the appropriate person
- Create Schedules for employees and maintain a calendar.
- Write emails, memos, and letters and distribute them appropriately.
- Create Care Plans for Participants
- Schedule and Coordinate enrollments and intakes for clients
- In Home Visits for Participants
- Address and resolve participants' concerns with a professional attitude.
- Community Outreach for Onboarding New clients
Qualifications
- High school diploma/GED required administrative training is preferred.
- Previous experience as an Office Coordinator in a Homecare office or similar positions
- Must Have PA Enrollment Brooker Experience. (Maximus).
- Familiarity with standard office equipment such as printers and fax machines
- Excellent computer skills and knowledge of Microsoft Word, Outlook, and PowerPoint
- Highly organized with excellent time management skills and the ability to prioritize projects
Professional caregivers go by many names: homemakers, home care aides, home health aides, certified nursing assistants, personal care assistants, direct care workers. No matter the name, what they all have in common is a calling to care for people in the comfort of their own homes.
This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location, and not to Home Care Evolution Corporate.
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Flexible work schedule
In 2014, there were nearly 1.8 million caregivers working in the U.S., with the potential to create 500,000 more jobs by 2024. (Source: Value of Home Care Report)
Being part of the family
Over the last five years, the home care industry has grown by more than 50%, and is projected to increase as demand grows. (Source: Value of Home Care Report)
Career advancement in a growing field
Job growth for caregivers is projected to increase by 26% through 2024, compared to just 6.5% on average for all occupations. (Source: Value of Home Care Report)
Opportunity to help seniors and people with disabilities stay at home
In a recent survey of more than 72,000 caregivers, the overall job satisfaction rating was 9.03 out of 10 – higher than previous years. (Source: Home Care Pulse)