Responsive recruiter
Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Company car
- Company parties
- Competitive salary
- Flexible schedule
- Free food & snacks
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Wellness resources
We are seeking a Community Care Manager who will help manage business operations at our satellite offices. This position is expected to work full-time and will travel between sites as needed. The ideal candidate is proactive in networking, passionate about delivering quality care, and dedicated to fostering business growth with compassion.
RESPONSIBILITIES:
- Serve as a liaison between CarePlus and partner communities, ensuring seamless communication about operations and client concerns
- Build and maintain strong relationships with residents, staff, and management to drive retention and business growth
- Organize and assist with residential activities and social events to enhance engagement and promote CarePlus services
- Conduct regular follow-up calls and visits with clients to ensure service satisfaction
- Address and resolve client issues promptly and effectively
- Oversee general office operations, including filing, inventory management, and ordering supplies
- Maintain and update WellSky, ensuring accurate client records and scheduling information
- Oversee census updates, including admissions, discharges, and status changes
- Manage incoming phone calls during business hours and take after-hours calls on a PRN basis
- Provide backup coverage as needed for cases at satellite locations
- Design and distribute promotional materials, targeting a 20% growth in services
- Travel between CarePlus offices as needed and participate in routine huddles and meetings
QUALIFICATIONS:
- Active CNA and CMT licenses
- High school diploma or equivalent
- Professional maturity and ability to manage job demands effectively
- Team-oriented and able to thrive in a fast-paced environment
- Passion for providing excellent service and assisting others
- Excellent interpersonal, communication, and problem-solving skills
- Affinity for business development and marketing
- Strong organizational skills with attention to detail and a proactive mindset
- Basic understanding of medical terminology
- Proficiency in computer systems and ability to learn new software
- At least 1 year of experience in a coordinator, scheduler, or similar support role preferred
Join CarePlus as a Community Care Manager and become part of a team dedicated to positively impacting our clients and our community!
Compensation: $20.00 - $24.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
With nearly 30 years in the home care business, CarePlus provides compassionate, professional care that helps individuals maintain their independence and quality of life at home. We aim to be a partner and advocate for clients and their families during challenging transitions. As a licensed and bonded Residential Service Agency (Level 3), we offer a range of services from companion care to skilled nursing.
This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location, and not to Home Care Evolution Corporate.
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