Scheduling Care Coordinator Bedford

Scheduling Care Coordinator

Full Time • Bedford

We have hours for you. If you’re not getting the hours you need where you are, we want to put you to work.

Responsive recruiter
Benefits:
  • 401(k)
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • 401(k) matching
  • Competitive salary
Scheduling Care Coordinator – Behind-the-Scenes Hero of Care
Full-Time | Monday–Friday| Day Shift

Why This Role Matters

Every great caregiver visit starts with a rock-solid schedule. As our Scheduling Care Coordinator, you’ll juggle calendars, vacation swaps, and last-minute changes—ensuring clients receive seamless support and caregivers enjoy predictable, balanced shifts. In short, you keep our agency's heart beating. 

What We Offer

  • Competitive pay, on-call stipend

  • Paid time off, 401K, and ongoing professional development

  • A people-first culture that applauds your problem-solving superpowers
Your Day-to-Day Impact
 
  • Master the Schedule: Build and confirm all client shifts at least two weeks ahead; track PTO and client requests in real time.

  • Right Caregiver, Right Client: Match skills, proximity, and personalities to guarantee quality, continuity, and satisfaction.

  • Tackle Emergencies Gracefully: Maintain an up-to-date on-call list and secure coverage within minutes—not hours.

  • Keep Everyone Informed: Send instant updates to caregivers, clients, and managers via phone, text, and scheduling software.

  • Support Growth: Assist HR with new-hire onboarding and share feedback that strengthens retention.

What You Bring
 
  • Prior experience as a home care scheduler is required.

  • Tech-savvy with agency scheduling platforms and Microsoft Office.

  • Eagle-eye attention to detail and the ability to juggle multiple priorities without dropping the ball.

  • Empathy and diplomacy—you handle urgent calls with a calm, caring tone.

  • High school diploma or GED (additional coursework in business or healthcare administration is a plus).
 
Ready to Orchestrate Exceptional Care?
 
Apply today to become the logistical backbone of a team that values its people as much as its clients!
 
Compensation: $20.00 - $25.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location, and not to Home Care Evolution Corporate.

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What you get

When you join our team

We built something here that most agencies haven't. Here's what joining the Benevolent Hearts team actually looks like.
Flexible work schedule
We have hours for you. If you’re not getting the hours you need where you are, we want to put you to work.
Recognition & culture
We celebrate the people who show up every day. Each month, two caregivers are recognized through our “Caught Caring” award, nominated by clients and managers and featured in our newsletter. Through our Nectar rewards program, you earn points for going above and beyond, redeemable for gift cards. Birthdays and work anniversaries are recognized because those milestones matter. Throughout the year we host events to show appreciation, including CNA Week, Caregiver Week, Halloween, Thanksgiving, back to school gift cards, and 10-year anniversary celebrations. Our annual Christmas party is a highlight for the whole team: everyone walks away with a gift, and the longer you’ve been with us, the bigger it gets.
Training & skill development
From day one, you’ll train hands-on in our dedicated skills room. You’ll also get access to thousands of training videos through Relias, organized into four levels based on your experience, including specialized dementia care training. Monthly in-service sessions keep your skills sharp as you grow. And here’s what sets us apart: the more you learn, the more you earn. Each training level you complete unlocks higher hourly pay. Your skills are rewarded, not just your title.
A clear path forward
We don’t leave you guessing where you can go. There’s a real career ladder here.
Benefits
We offer medical insurance, life insurance, and Aflac supplemental coverage. We also have something most agencies don’t: a full-time social worker on staff, available to you at no cost for resources, referrals, or just support when you need it. She leads monthly in-service sessions focused specifically on caregiver wellbeing, because we know this work can be demanding and we want to make sure you’re taken care of too.
Compensation
Your starting pay is based on your experience and skill set, with CNAs receiving an additional bump. From there, your pay is not fixed: as you complete training levels and grow your skills, your hourly rate grows with you. You also earn PTO through completing training, and after one year you’re eligible for our 401k with a matching program. If you refer another caregiver who joins the team and works 80 hours, you earn a $250 referral bonus.