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Benefits:

Aflac Supplemental Plans
401(k)
401(k) matching
Company parties
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Wellness resources

Client Care Manager
Bedford, TX | Home Care Leadership Role

Benevolent Hearts Home Care is a rapidly growing, locally owned home care agency seeking a personable, motivated professional ready to grow into care management. You will guide families, develop personalized care plans, support caregivers, and work directly with company leadership every day. Our approach combines thoughtful caregiver matching, ongoing client relationships, and signature programs that support independence, safety, and meaningful engagement.

We're seeking an experienced Client Care Manager to help oversee client care, support caregivers, and ensure exceptional service for seniors and their families. This leadership role combines client admissions, care planning, caregiver supervision, quality assurance, and relationship management. The position includes a mix of office-based responsibilities and community-based client visits. Evening and weekend work may be required as needs arise, including assessments and shared on-call coverage.

Responsibilities

Complete client assessments and admissions
Develop and update individualized service plans
Conduct supervisory and quality assurance visits
Support, coach, and mentor caregivers
Build strong relationships with clients and families
Assist with problem-solving and service coordination
Maintain accurate documentation and care records
Collaborate with scheduling and operations teams to support quality care delivery
Assist with hands-on personal care when needed to support clients and caregivers

Who Succeeds Here

You are someone families trust, and colleagues rely on. You communicate confidently, pay attention to details, follow through on commitments, and take initiative. You enjoy building relationships, solving problems, and supporting both clients and caregivers.

Qualifications

At least two years of relevant experience in home care, healthcare, senior services, human services, or a related setting, including assistance with activities of daily living
At least two years of leadership, supervisory, training, mentoring, or care coordination experience
Experience as a CNA, lead caregiver, mentor, care coordinator, client services coordinator, or similar role is especially relevant
College coursework, an associate degree, bachelor's degree, or equivalent combination of education and experience is preferred
Strong relationship-building, communication, and writing skills
Comfort discussing service options and helping families make informed decisions
Strong organizational skills and confidence using email, electronic forms, scheduling systems, and care documentation software
Reliable transportation, a valid driver's license, and current auto insurance
Ability to travel throughout our service area
Ability and willingness to assist with personal care when needed
Ability to meet applicable background screening and employment requirements

Ideal Backgrounds

This role may be a great fit for candidates with experience or education in:

Social Work
Healthcare Administration
Human Services
Gerontology
Nursing
Certified Nursing Assistant (CNA)
Home Care Management
Care Coordination
Case Management

Apply Today

If you're an experienced caregiver leader looking for a meaningful role with variety, autonomy, and purpose, we'd love to hear from you. Submit your resume and a short note about why this role interests you and a time you earned a family's trust, improved care, or stepped up for your team.

Equal Opportunity Employer

We are an Equal Opportunity Employer and are committed to creating an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

Compensation: $48,000.00 - $50,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Benevolent Hearts Home Care has been raising the standard of senior care since 2012.

We’re looking for caregivers who share our commitment to excellence. We’re ready to invest in you from day one.

Hear directly from Dawn Bransky, the owner and founder, about what this company stands for and why the people who work here are at the center of everything.
Click Here To Hear Dawn's Story

We run on TEAM on FIRE.

We’re not just looking for people who can do the job. We’re looking for people who care about our clients, about each other, and about doing things right. Our values aren’t a poster on a wall. They shape how we work every day.

T — Teamwork

We look out for each other. No one does this work alone.

F — Fulfillment

This work is meaningful. We want you to feel that every shift.

I — Integrity

We do the right thing, even when no one is watching.

R — Respect

For our clients, for each other, and for the work.

E — Excellence

We’re ranked nationally because we don’t cut corners.

^{This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location, and not to Home Care Evolution Corporate.}

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We run on TEAM on FIRE.

We're not just looking for people who can do the job. We're looking for people who care about our clients, about each other, and about doing things right. Our values aren't a poster on a wall. They shape how we work every day.

We're one of the best home care agencies in the country three years running.

That's not something we say. That's what the data says based on client and caregiver satisfaction.

What you get

When you join our team

We built something here that most agencies haven't. Here's what joining the Benevolent Hearts team actually looks like.

Flexible work schedule

We have hours for you. If you’re not getting the hours you need where you are, we want to put you to work.

Recognition & culture

We celebrate the people who show up every day. Each month, two caregivers are recognized through our “Caught Caring” award, nominated by clients and managers and featured in our newsletter. Through our Nectar rewards program, you earn points for going above and beyond, redeemable for gift cards. Birthdays and work anniversaries are recognized because those milestones matter. Throughout the year we host events to show appreciation, including CNA Week, Caregiver Week, Halloween, Thanksgiving, back to school gift cards, and 10-year anniversary celebrations. Our annual Christmas party is a highlight for the whole team: everyone walks away with a gift, and the longer you’ve been with us, the bigger it gets.

Training & skill development

From day one, you’ll train hands-on in our dedicated skills room. You’ll also get access to thousands of training videos through Relias, organized into four levels based on your experience, including specialized dementia care training. Monthly in-service sessions keep your skills sharp as you grow. And here’s what sets us apart: the more you learn, the more you earn. Each training level you complete unlocks higher hourly pay. Your skills are rewarded, not just your title.

A clear path forward

We don’t leave you guessing where you can go. There’s a real career ladder here.

Benefits

We offer medical insurance, life insurance, and Aflac supplemental coverage. We also have something most agencies don’t: a full-time social worker on staff, available to you at no cost for resources, referrals, or just support when you need it. She leads monthly in-service sessions focused specifically on caregiver wellbeing, because we know this work can be demanding and we want to make sure you’re taken care of too.

Compensation

Your starting pay is based on your experience and skill set, with CNAs receiving an additional bump. From there, your pay is not fixed: as you complete training levels and grow your skills, your hourly rate grows with you. You also earn PTO through completing training, and after one year you’re eligible for our 401k with a matching program. If you refer another caregiver who joins the team and works 80 hours, you earn a $250 referral bonus.

Client Care Manager - Home Care

Or apply here.

What you get

When you join our team