Scheduling Coordinator Specialist
Full Time • Hybrid - US
Responsive recruiter
Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Free food & snacks
- Opportunity for advancement
- Paid time off
Benefits/Perks
- Flexible Scheduling
- Competitive Compensation + 401k Match
- Career Advancement Opportunities
- Hybrid Work Model (1–2 Days Remote Per Week)
Now Hiring: Scheduling Coordinator – Help Drive Excellence in Home Care
Assured Quality Homecare is a well-established and highly respected home care organization in Southeastern Connecticut, and we are seeking a reliable and organized Scheduling Coordinator to help ensure clients receive timely, high-quality care through consistent and accurate scheduling.
Assured Quality Homecare is a well-established and highly respected home care organization in Southeastern Connecticut, and we are seeking a reliable and organized Scheduling Coordinator to help ensure clients receive timely, high-quality care through consistent and accurate scheduling.
About the Role
As a Scheduling Coordinator, you’ll be pivotal in coordinating high-volume schedules for caregivers and nurses. You'll partner with care managers and clinical leaders to ensure smooth daily operations, uphold care continuity, and support overall compliance and performance tracking. Your work will be critical to delivering on our mission of peace of mind and relief for those we serve.
As a Scheduling Coordinator, you’ll be pivotal in coordinating high-volume schedules for caregivers and nurses. You'll partner with care managers and clinical leaders to ensure smooth daily operations, uphold care continuity, and support overall compliance and performance tracking. Your work will be critical to delivering on our mission of peace of mind and relief for those we serve.
Who We're Looking For
You are process-oriented, driven, and eager to help. You thrive in a structured, fast-paced environment and enjoy using systems to solve problems and stay organized. You're a strong communicator who values teamwork, accountability, and follow-through. We want to hear from you if you're looking to grow with a team that invests in professional development and believes in delivering on your promises.
You are process-oriented, driven, and eager to help. You thrive in a structured, fast-paced environment and enjoy using systems to solve problems and stay organized. You're a strong communicator who values teamwork, accountability, and follow-through. We want to hear from you if you're looking to grow with a team that invests in professional development and believes in delivering on your promises.
Key Responsibilities
- Coordinate and manage high-volume caregiver schedules, ensuring clear and accurate communication with clients and staff.
- Partner with care managers to align caregiver assignments with client needs.
- Maintain accurate schedules and documentation to support seamless billing and payroll.
- Serve as a primary point of contact for caregivers, clients, and clinical team members.
- Monitor and document team availability, manage coverage needs, and maintain compliance records.
- Support HR documentation collection and caregiver training tracking.
- Recognize and celebrate caregiver performance.
- Participate in on-call scheduling rotation (weekends and evenings).
Qualifications
- Experience: Minimum 3 years in a fast-paced office setting, including 3 years of managing schedules for a high-volume office using an electronic system, and 2 years handling front-line communications. Clinical scheduling experience is preferred, but we welcome creative and out-of-the-box thinkers passionate about efficient scheduling!
- Skills: Strong attention to detail, adaptability, HIPAA compliance, excellent communication skills, professionalism, and a collaborative mindset.
- Tech Proficiency: Experience with scheduling platforms, Google Workspace, and Microsoft Office Suite. We are seeking an individual who is highly tech-savvy and comfortable navigating various digital tools.
Apply Today
We're proud to maintain a supportive work environment with a strong reputation among caregivers, healthcare professionals, and the community. Join us and make a meaningful impact every day.
We're proud to maintain a supportive work environment with a strong reputation among caregivers, healthcare professionals, and the community. Join us and make a meaningful impact every day.
Flexible work from home options available.
Compensation: $60,000.00 - $65,000.00 per year
Believe it or not, our story begins when our CEO Samanta (Sam), a hospice registered nurse, was challenged by her husband, Caleb, to "Do something about it!"
Working as a hospice nurse caring for the elderly with terminal illnesses, Sam's greatest frustration was that the caregivers hired by her patients' families had no idea what they were doing. It negatively affected her patients' well-being and comfort. After investigating the matter, she found that Connecticut set no standards for home care agency owners or the caregivers they hired to care for others. As a result, anyone could be employed as a caregiver with little to no experience, training, certification, or supervision, and this was often the case and still is today.
After weeks of complaining about this to her husband, being the no-nonsense type of guy he is, he challenged her to "do something about it." Little did he know that she, in turn, would convince him to leave his engineering career and help her start a home care agency, providing the elderly with high-quality caregivers who would keep them well cared for and safe at home.
Since then, Sam has continued to share her vision with countless other professionals. Convincing them to leave their careers and join her fight to be the Gold Standard for home care helping the elderly age in their home's comfort as they so often prefer.
This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location, and not to Home Care Evolution Corporate.
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Flexible work schedule
In 2014, there were nearly 1.8 million caregivers working in the U.S., with the potential to create 500,000 more jobs by 2024. (Source: Value of Home Care Report)
Being part of the family
Over the last five years, the home care industry has grown by more than 50%, and is projected to increase as demand grows. (Source: Value of Home Care Report)
Career advancement in a growing field
Job growth for caregivers is projected to increase by 26% through 2024, compared to just 6.5% on average for all occupations. (Source: Value of Home Care Report)
Opportunity to help seniors and people with disabilities stay at home
In a recent survey of more than 72,000 caregivers, the overall job satisfaction rating was 9.03 out of 10 – higher than previous years. (Source: Home Care Pulse)