Experienced Caregiver Field Support Specialist
Full Time • Arlington
Responsive recruiter
Benefits:
- Supplemental Insurance
- Company parties
- Competitive salary
- Employee discounts
- Flexible schedule
- Training & development
Why PC Home Health?
At PC Home Health, clients aren’t the only people who receive exceptional care—our team does too. We offer flexible scheduling, clear career paths, and a supportive culture where your clinical expertise directly improves lives. If you’re passionate about coordinating high‑quality, personalized home‑care plans, join us and grow with purpose.
Benefits & Perks
- Competitive pay with annual reviews
- Flexible schedules & remote‑work options for care‑plan documentation
- Company‑provided laptop / phone / Ipad
- A mission‑driven team that values your voice and ideas
What You’ll Do
The Caregiver Field Support Specialist plays a key role in maintaining caregiver readiness and quality care delivery. You’ll be in the field supporting caregivers and clients, conducting quality checks, training visits, and coverage support as needed. When not in the field, you’ll serve as a flexible team member assisting with recruitment and onboarding efforts, particularly when our operations team is off-site.
The Caregiver Field Support Specialist plays a key role in maintaining caregiver readiness and quality care delivery. You’ll be in the field supporting caregivers and clients, conducting quality checks, training visits, and coverage support as needed. When not in the field, you’ll serve as a flexible team member assisting with recruitment and onboarding efforts, particularly when our operations team is off-site.
- Coordinate holistic care: collaborate with physicians, families, and caregivers to craft individualized Care Plans that meet medical, emotional, and social needs.
- Ensure plan adherence: monitor daily services, review progress toward goals, and retrain staff when updates are needed.
- Recruit & train caregivers: assist HR in hiring, onboarding, and educating field staff on best practices and agency protocols.
- Schedule like a pro: build and adjust caregiver schedules for a caseload of ~30–40 clients, balancing continuity of care and employee preferences.
- Track outcomes: document assessments, incidents, and goal progress in our EMR/CRM; generate reports that drive quality improvement.
- Problem‑solve fast: resolve urgent issues with calm, confidence, and compassion—24/7 on‑call rotation shared with team.
- :Field Support & Supervision
- Conduct caregiver check-ins and support visits to monitor care quality and plan adherence
- Provide hands-on training and skills refreshers to field staff
- Support client onboarding by launching cases and introducing caregivers
- Step in for supervisor visits, quality assurance, or urgent coverage as needed
-
Caregiver Readiness & Backup Staffing:
- Assist with caregiver onboarding and documentation review
- Help with recruitment efforts during job fairs, school visits, or other outreach events
- Track and flag caregiver performance or retraining needs to supervisor
- Maintain availability to assist with urgent scheduling or call-out situations
What You’ll Bring
- Certification / license: CMA, CNA, LPN, RN, or Social Worker credentials welcome (preferred but not required)
- 1–2 years’ experience as a Care Coordinator, Client Care Manager, Case Manager, or similar role—home‑care or healthcare setting highly valued
- Strong assessment, care‑planning, and documentation skills; familiarity with HIPAA and state regulations
- Proficiency with Microsoft Office and EMR/CRM scheduling software
- Excellent verbal and written communication; you build trust quickly with clients and clinicians alike
- Stellar organization: juggle multiple priorities, meet deadlines, and adapt in a fast‑paced environment
- Reliable transportation for client visits; valid driver’s license
Ready to Champion Client Care?
Bring your heart for service and talent for coordination to a company that values both. Click “Apply Now” to upload your resume and speak with our recruiting team!
Compensation: $24.00 - $27.00 per hour
Do you long for a career that challenges you? One that’s rewarding, knowing that you’ve made a positive impact on the lives around you? Well, PC Home Health is the place for you! Contact us today, to start your career in caregiving.
This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location, and not to Home Care Evolution Corporate.
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Flexible work schedule
In 2014, there were nearly 1.8 million caregivers working in the U.S., with the potential to create 500,000 more jobs by 2024. (Source: Value of Home Care Report)
Being part of the family
Over the last five years, the home care industry has grown by more than 50%, and is projected to increase as demand grows. (Source: Value of Home Care Report)
Career advancement in a growing field
Job growth for caregivers is projected to increase by 26% through 2024, compared to just 6.5% on average for all occupations. (Source: Value of Home Care Report)
Opportunity to help seniors and people with disabilities stay at home
In a recent survey of more than 72,000 caregivers, the overall job satisfaction rating was 9.03 out of 10 – higher than previous years. (Source: Home Care Pulse)