Healthcare Outreach Developer
Full Time • Warwick
Responsive recruiter
Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Free food & snacks
- Paid time off
At Assured Quality Homecare, we believe every family deserves a trusted partner to help them navigate the aging journey with confidence, compassion, and clarity. Our mission is to build lasting relationships that empower families and strengthen the bridge between the healthcare community and exceptional in-home care.
We are more than a homecare agency — we are advocates, guides, and connectors, helping families make informed, confident decisions at every stage of aging.
About the Role
We’re seeking a Family Support & Partnerships Developer — a compassionate, relationship-focused professional who thrives on building deep connections, earning trust, and helping families navigate care decisions during one of life’s most emotional transitions.
This is not a sales position in the traditional sense. Instead, it’s a mission-driven liaison role — one that blends relationship-building, family advocacy, and thoughtful follow-through. You’ll serve as the key bridge between families, referral partners, and our internal care team, ensuring that every referral leads to a smooth, supportive experience from first contact through care startup.
What You’ll Do
-
Develop deep, trust-based relationships with families, referral partners, and community professionals.
-
Meet directly with families to understand their needs, assess appropriate care solutions, and facilitate agreements — ensuring they feel supported every step of the way.
-
Serve as a knowledgeable advocate and guide, helping families navigate the home care landscape with compassion and confidence.
- Build and maintain partnerships with high-conversion referral sources, including geriatric care managers, elder law attorneys, hospitals, skilled nursing facilities (SNFs), and assisted living communities.
- Understand the pain points of referral partners and collaborate to provide solutions that make their work easier and their clients’ transitions smoother.
- Coordinate closely with internal teams to ensure referral conversion, timely follow-up, and seamless care startup.
- Track all outreach, follow-ups, and relationship touchpoints to ensure accountability and visibility across the team.
- Represent Assured Quality Homecare at community events, educational sessions, and professional gatherings, sharing resources and building awareness.
Who You Are
-
Empathetic and an excellent listener — you connect naturally with families in moments of vulnerability and transition.
- A servant leader who finds purpose in guiding others, fostering trust, and being a steady, reliable resource.
-
Meticulous in your follow-up — you keep promises, track details, and ensure no opportunity or relationship falls through the cracks.
-
Dependable, genuine, and positive, with a “light in the room” presence that puts others at ease.
- Comfortable navigating emotional conversations with professionalism, empathy, and warmth.
- Highly organized and accountable, with strong time management and collaboration skills.
- A lifelong learner with curiosity about aging, home care, and healthcare systems.
Qualifications
- Bachelor’s degree in Business, Marketing, Healthcare, or related field (preferred).
- 3+ years of experience in healthcare, senior care, or relationship management.
- Proven ability to manage and grow professional relationships in complex, people-centered environments.
- Strong communication, presentation, and interpersonal skills.
- Working knowledge of CRM tools and Microsoft Office Suite.
- Valid driver’s license, reliable transportation, and willingness to travel locally
Why You’ll Love Working With Us
- Be part of a purpose-driven team that’s changing how families experience aging and care.
- Join a supportive environment where empathy, integrity, and excellence are the standard.
- Opportunities for professional and leadership growth.
- Competitive salary, plus opportunity to earn quarterly bonuses
Compensation: $80,000.00 per year
Believe it or not, our story begins when our CEO Samanta (Sam), a hospice registered nurse, was challenged by her husband, Caleb, to "Do something about it!"
Working as a hospice nurse caring for the elderly with terminal illnesses, Sam's greatest frustration was that the caregivers hired by her patients' families had no idea what they were doing. It negatively affected her patients' well-being and comfort. After investigating the matter, she found that Connecticut set no standards for home care agency owners or the caregivers they hired to care for others. As a result, anyone could be employed as a caregiver with little to no experience, training, certification, or supervision, and this was often the case and still is today.
After weeks of complaining about this to her husband, being the no-nonsense type of guy he is, he challenged her to "do something about it." Little did he know that she, in turn, would convince him to leave his engineering career and help her start a home care agency, providing the elderly with high-quality caregivers who would keep them well cared for and safe at home.
Since then, Sam has continued to share her vision with countless other professionals. Convincing them to leave their careers and join her fight to be the Gold Standard for home care helping the elderly age in their home's comfort as they so often prefer.
This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location, and not to Home Care Evolution Corporate.
(if you already have a resume on Indeed)
Or apply here.
Flexible work schedule
In 2014, there were nearly 1.8 million caregivers working in the U.S., with the potential to create 500,000 more jobs by 2024. (Source: Value of Home Care Report)
Being part of the family
Over the last five years, the home care industry has grown by more than 50%, and is projected to increase as demand grows. (Source: Value of Home Care Report)
Career advancement in a growing field
Job growth for caregivers is projected to increase by 26% through 2024, compared to just 6.5% on average for all occupations. (Source: Value of Home Care Report)
Opportunity to help seniors and people with disabilities stay at home
In a recent survey of more than 72,000 caregivers, the overall job satisfaction rating was 9.03 out of 10 – higher than previous years. (Source: Home Care Pulse)